Welcome to the FountaineQuest Appliance Care privacy policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard your information when you visit our website or contact us directly. By accessing or using our website, you agree to the terms outlined in this privacy policy.

Information Collection

When you contact us through our call request form, we collect personal information such as your name, phone number, and email address. This information is provided by you voluntarily and is necessary for us to respond to your inquiries and provide the services you are requesting.

Our website utilizes cookies and web beacons to gather non-personal browsing data. This information helps us understand how users interact with our website and improve their experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our site.

Use of Information

We use the information collected from you to respond to your inquiries, fulfill service requests, and communicate with you regarding service-related matters. By submitting your information, you consent to be contacted by us and our partners via phone, email, or text message.

Information Sharing

We value your privacy and will only share your personal information with our trusted partners and service providers who assist us in operating our business and servicing your requests. These parties are obligated to keep your information confidential and use it solely for operational purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

Legal Disputes

By using our website or contacting us for services, you agree to waive your right to sue or initiate any legal proceedings beyond direct negotiation regarding disputes that arise from the use of our website or services. In the event of a dispute, each party will bear its own legal fees and expenses.

If claims are to be made, the maximum compensation for any dispute or claim related to the use of our website or services is limited to $100.

Opt-Out

If you do not wish for your information to be used as described or for further marketing communication, you may opt-out by contacting us at (305) 306-3225.

We reserve the right to update or change our privacy policy at any time, and any changes will be posted on this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.